If you're looking to contact us about other matters, please click here.
Like many other software providers, our annual license fee is calculated based on a number of metrics including numbers of users, vendors and desired levels of support. Please get in touch to dicuss your organisation's use case.
Our data is securely hosted via Amazon Web Services in Sydney, Australia.
Vendors do not pay to be a part of an organisation's Felix network. They are offered onboarding and technical support which is covered by the organisation's licence fee.
Depending on an organisation's use case, Felix can be up and running within weeks rather than months. We are more than happy to walk you through our implementation processes and specific timeframes.
Yes Felix is available on mobile and tablet allowing you to access your vendor data whenever you need.
Felix offers online and phone-based support for all users and vendors. Our dedicated Help Centre also provides resources users can refer back to whenever they need.